Terms of service

NUVIA LLC

Terms of Service

Last updated: [DATE]

Please read these Terms of Service ("Terms") carefully before using the website and online store operated by Nuvia LLC ("we", "us", "our"). By accessing or placing an order on our store, you agree to be bound by these Terms. If you do not agree, please do not use our services.

1. Company Information

Nuvia LLC is a limited liability company registered under the laws of [STATE], United States, with its registered address at [X], [X], [X]. Company registration number: [X]. Contact email: [X]@nuvia-llc.com.

2. Scope of Application

These Terms apply to all visitors, customers, and users of our online store. They govern the purchase of products listed on our website. Our store is directed at consumers and businesses located primarily in the European Union and worldwide.

3. Products and Pricing

All prices displayed on our store are in Euros (EUR, €) and are inclusive of applicable taxes unless otherwise stated. We reserve the right to modify prices at any time without prior notice. Product images are for illustrative purposes only; slight variations in appearance may occur.

Prices are subject to change without notice
We reserve the right to limit quantities or refuse any order
Promotional offers are valid only during their stated period

4. Orders and Payment

By placing an order, you represent that you are at least 18 years of age and have the legal authority to enter into a binding contract. An order constitutes an offer to purchase. We reserve the right to accept or decline any order.

Payment is due at the time of order placement. We accept the following payment methods: [credit/debit cards, PayPal, etc. — to be completed]. All transactions are processed securely. We do not store your full payment card details.

You will receive an order confirmation email once your payment has been processed. This confirmation does not guarantee product availability.

5. Delivery

Delivery times and shipping costs are described in our Shipping Policy, which forms an integral part of these Terms. We aim to dispatch orders within [X] business days of payment confirmation. Estimated delivery: 4–10 business days within Europe, depending on destination.

6. Right of Withdrawal & Returns

EU consumers have the right to withdraw from a purchase within 14 calendar days of receiving their goods, in accordance with Directive 2011/83/EU. Full details of our returns procedure and refund process are set out in our Refund & Return Policy.

7. Intellectual Property

All content on our website — including but not limited to text, graphics, logos, images, product descriptions, and software — is the exclusive property of Nuvia LLC or its licensors and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works of any content without our prior written consent.

8. User Conduct

By using our website, you agree not to:

Use our website for any unlawful purpose or in any way that violates applicable regulations
Transmit any unsolicited or unauthorised advertising or promotional material
Attempt to gain unauthorised access to any part of our website or systems
Engage in any conduct that restricts or inhibits other users' use of the website

9. Limitation of Liability

To the fullest extent permitted by applicable law, Nuvia LLC shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products. Our total liability to you for any claim arising from these Terms shall not exceed the total amount paid by you for the order giving rise to the claim.

Nothing in these Terms limits our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.

10. Privacy

Your use of our website is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our website, you consent to the data practices described in our Privacy Policy.

11. Amendments to Terms

We reserve the right to update or modify these Terms at any time. The updated version will be posted on our website with the revised date. Your continued use of our website after any changes constitutes acceptance of the new Terms.

12. Governing Law and Jurisdiction

These Terms are governed by the laws of [STATE/COUNTRY — to be completed]. For EU consumers, the mandatory consumer protection provisions of the consumer's country of residence shall apply. Any disputes shall be subject to the exclusive jurisdiction of the courts of [X].

EU consumers may also use the European Online Dispute Resolution (ODR) platform: https://ec.europa.eu/consumers/odr